Frequently Asked Questions

Please see instructional signage on the property of which you are parked. Payment is typically accepted via scan to pay/mobile application signage on open lots and through pay on foot or pay in lane machines in a gated facility. If further assistance is required, please call the local regional office for further assistance.

Parking can be purchased in advance online for select locations through our 3rd party partners Spothero and Parkwhiz. If multiple parking spaces are required, please call our office to arrange for group reservations.

You have the option of scrolling through our Locations Tab to see a map of locations or click “Search for Parking”.

Visit our payment and appeals website at Douglas.rmcpay.com to pay or appeal a citation. If you require further assistance, please contact our main office at (510) 444-7412.

A ticket is usually issued for the reasons listed below:

• Non-payment
• Late-payment
• Non-displayed permit
• Parking in a reserved stall
• 48-hour Parking Violations (Car must be moved every 48 Hours)

Keep in mind when parking as a daily Parker, payment must be made before walking off lot. If payment is made after a citation is issued, then the ticket will still need to be paid.

Unless a parking reservation is made online or through our office, parking is on a first come first served basis. 

Each lot is priced at different rates, please call (510) 444-7412 or email Info@douglasparking.com to inquire about rates.

Please click Request a Proposal to inquire about all special event rates/services.

Monthly parking can be requested online by clicking the “Search for Parking” tab or by navigating to douglas.mgzephire.com. You may also inquire about monthly parking by clicking here. If you need further assistance regarding a special case/accommodation, please contact our main office at (510) 444-7412 or email at info@douglasparking.com

Attendants on the lots/garage vary per location. It is important to remember that all locations are park-at-your-own-risk. Douglas Parking is not liable for any theft or damages caused to vehicles while parked in our facilities.

We offer overnight parking at nearly all open lots and some garages. To confirm if a lot/garage has overnight parking, please call our main office at (510) 444-7412.

Only secured parking would be our Garages, open lots are not secured. Please keep in mind all establishments are park-at-your-own-risk whether it is secured parking or not.

We offer:

• Parking Management
• Facility and Property Management
• Shuttle Services
• Valet Parking Services
• Traffic Direction Services
• Consulting
• Special Events Services
• Parking Enforcement Services
• On-site Ambassadors
• Technology Procurement
• Curb Management & Mobility

We serve:

• Property managers
• Asset owners and manager
• Healthcare
• Restaurant
• Hotel
• Other hospitality
• Residential
• Mixed-use and commercial facilities
• Office buildings
• Municipalities
• Shopping Centers
• Higher education
• Stadiums and venues
• Airports